Term & Conditions

Please read these terms and conditions carefully before using the website. To continue using this website confirms your unconditional acceptance of the Term & Conditions listed below. Please do not continue the use of this website unless you accept and agree to the terms and conditions. 

PRODUCTS, CONTENT AND SPECIFICATIONS

All features, content, specifications, products and prices of products and services listed on this website are subjected to changes at any time without notice. Content in this website serves as an informative resource and we strongly advise to have any health-related matter / diagnosis referred to a physician / healthcare professional. Within our best ability; displays, product features and attributes including packaging, colour and sizes, are illustrated for convenience purposes only. Actual colour you see will depend on your computer systems / devices.

HEALTH RELATED INFORMATION

Any health related information obtained in this Web Site should not be used in place of advice offered by a doctor or healthcare professional. You should not use the information available on or through the Web Site for diagnosing or treating a health problem.

PRICES / PURCHASES

All prices stated on this Website are excluding Goods Service Tax (GST) which will only be generated / reflected upon Order confirmation. Prices will be clearly set out to you at the point of order confirmation. Prices may occasionally contain errors and omissions and we cannot guarantee that all information and descriptions stated are at all times accurate. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws with regard to the possession, use and sale of any item purchased from this Web Site. By placing an order with us, you agree to use the purchased products in a lawful manner. The inclusion of any product on this Website does not necessarily imply that a product is legally accepted in your country or state of residence.

CANCELLATION / REFUND

We will not entertain changes to orders that are already confirmed with payment made. This includes changes to the specific items ordered, quantity, or the delivery address. However, you may cancel your order within 24 hours of confirmation and receive a full refund of your payment.

Before the goods are delivered, Q&N reserves the right to cancel an order in any unforeseen occurrence that is not with-in our reasonable control. This may include equipment breakdown, transportation unavailability or breakdown, or other unforeseen events. We will promptly notify you at the contact number provided if this happens and refund shall be processed. We reserve the right to refuse a request for a refund and/or the cost of the delivery of your return in the event that the goods are found to have suffered damage after delivery to you. If the goods have been opened and consumed, expired, over-stocked, these goods may not be eligible for returns / refunds / exchange.

DELIVERY

Please also take note that date and time of delivery will be subjected to circumstances. Delivery estimates stated on this website are only estimates and will not guarantee the date and time of delivery. We will do all we can within reasonable means in meeting the expected date provided for delivery. 

TRADEMARKS

This Website may feature certain trademarks and you should not use any trademarks, trade names or logos displayed on this Website without the prior written permission of Q&N.

DISCLAIMER

The use of this site will be at your own risk and all information, materials and services listed in this Website are provided without any warranties, fitness for a particular purpose, or non-infringement of intellectual property, unless otherwise stated.  Any material / information obtained will be at your own risk and it will be your sole responsibility for any damage to your computer system or loss of data that result from the download of any material. 

INDEMNITY

You agree to indemnify and hold Q&N Pte Ltd and its affiliates, trade partners, officers, directors and employees harmless from any claim, loss or demand, including reasonable legal fees on a solicitor-client basis, made by any third party due to or arising out of your use or connection to our web site, your violation of these Terms of Use, or your violation of any rights of another party. This indemnity survives termination of these Terms or Use.

USER INFORMATION

Other than the personal information collected from you, Q&N Pte Ltd will not be liable for any other material such as information, suggestions, communication, questions, feedback and comments posted or transmitted (“User Communications”) on this Web Site nor will any such information be considered confidential or proprietary. Personal information posted on this Web Site will be at your own discretion. Q&N Pte Ltd and its affiliates may choose to use any or all of such information for any purpose whatsoever, including and without limitation, reproduction, disclosure, publication, broadcast, transmission, development, manufacturing and/or marketing. We may, but are not obligated to, monitor and review User Communications on our Web Site. We will have no obligation to use, return or respond to any such User Communications, nor will we be liable for related content, whether or not it involves the laws of copyright, libel, privacy, obscenity, or otherwise stated. As the owner of this Web Site, we retain the right to remove any or all User Communications that we deem inappropriate.